Privacy and Terms & Conditions

PRIVACY POLICY
This Web site is owned by Impressive Concepts, LLC. We respect and are committed to protecting your privacy. That is why we have adopted this Privacy Policy. This Privacy Policy lets you know how your personal information is processed and used. We promise that we will take steps to use your personal information only in ways that are compatible with this Privacy Policy. The following policies are only in effect for the Web pages, newsletters, discussion lists and opt-in announcement lists owned and operated by Impressive Concepts, LLC. The following discloses our Privacy Policy. 
1. What information is being collected, and how are we collecting it? We only collect personally identifiable information about you via this Website when you provide it in connection with a request for a product, service or information. For example, if you decide to place an order, we will ask you for your delivery and billing address, phone number(s), e-mail address, credit card number and its expiration date. When you submit your personally identifiable information on this Website, you are giving your consent to the collection, use and disclosure of your personal information as set forth in this Privacy Policy. We may use the information that you provide to fulfill your request for a product, information or other service, or respond to an e-mail or other request, as well as to create and deliver to you our newsletters or surveys, communications containing product information, usage tips or promotions, requests for helping improve our Website(s) or services, or to customize visitors' experience at our Website(s). We do not share your credit card or other account information with unaffiliated third parties unless you authorize us to do so, or if it is necessary to fulfill our responsibilities including, but not limited to, delivering a product or service that you order. If you prefer not to receive e-mail marketing communications from us or from third parties, please see Section 7 below.
You cannot opt-out of receiving communications from Impressive Concepts, LLC (or third parties who may assist us) relating to a specific order or request for a product or service. If you would prefer that we not collect any personally identifiable information from you, please do not provide us with any such information.
We may also collect, store or accumulate certain non-personally identifiable information concerning your use of this Website, such as information regarding which of our pages are most popular. Information gathered may be used in aggregate form for internal business purposes, such as generating statistics and developing marketing plans. We may share or transfer such aggregate, non-personally identifiable information with or to our affiliates, licensees and partners. This Website is intended for adults. We do not knowingly collect personal information from children under the age of 13. However, if the parent or guardian of a child under 13 believes that the child has provided us with personally identifiable information, the parent or guardian of that child should contact us if they want this information deleted from our files so that it is not in retrievable form. If we otherwise obtain knowledge that we have personally identifiable information about a child under 13 in retrievable form in our files, we will delete that information from our existing files so that it is not retrievable.
2. Ensuring Your Security Your credit card information is protected. Our Internet connections are encrypted, and thus protect all credit card ordering information, including your name, address and credit card number, so it cannot be read in transit. We use secure technology, privacy protection controls, and restrictions on employee access, to safeguard your personal information.
3. Safe Shopping Guarantee We guarantee that every online transaction you make will be 100% safe. This means you pay nothing if unauthorized charges are made to your card as a result of shopping on our Website. It is determined that under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50.00 of fraudulent charges. In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.
4. Technology Utilized There are two commonly used technologies used on this site, clear GIFs and “cookies.” We use these to monitor the performance of the site and to measure its effectiveness. Cookies are small pieces of information stored by your browser on your computer's hard drive. We do not use cookies to obtain any personally identifying information. Most Web browsers automatically accept cookies, but you can usually change your browser to prevent this. Please be assured that accepting a cookie does not give us access to your computer or personal information under any circumstances. If you disable cookies, you may be unable to order or use other features of our sites. If you experience any problems, please contact us. Clear GIFs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. Clear GIFs are not tied to users' personally identifiable information.
5. Third Parties We may rely on other companies and individuals to perform functions on our behalf. Examples include: data analysis firms, customer support specialists, web hosting companies and fulfillment companies (e.g. companies that fill product orders or coordinate mailings). We may share personally identifiable information with such third parties as appropriate for them to perform their functions, but they may not use such information for any other purpose. We do not share personally identifiable information with other direct marketers. If you do not want to receive e-mail marketing communications, see section 7 below for opt-out information.
6. Notification of Changes We may revise this Privacy Policy from time to time. If we decide to change our Privacy Policy, we will post the revised policy here. As we may make changes at any time without notifying you, we suggest that you periodically consult this Privacy Policy.
7. E-mail Marketing We want to communicate with you via e-mail correspondence only if you want to hear from us. When you purchase a Fiorra Life product, we may from time to time send you e-mail messages describing new products, special offer, and great values. If for any reason you would no longer like to receive e-mail messages from Impressive Concepts, LLC, you can remove yourself from our e-mailing list by sending us an email request. Please allow up to 10 days for us to process your request.
Please Note: If you decide not to receive marketing e-mails from us, you may still receive "transactional" e-mail messages regarding your order (e.g. order confirmation, shipping information, customer service notifications, etc.). If you have questions or concerns regarding this statement, please contact us via the email form on the contact page.
TERMS AND CONDITIONS
Important Notice Your use of the FioraLife.com Web site constitutes your agreement with the terms and conditions outlined below, with any other terms and conditions stated herein, and with any applicable laws. These terms are subject to change without prior notice.
Site Use
This site and its contents are provided solely for personal, noncommercial use and for no other purpose. Any downloading or copying of the materials herein is permitted for such personal, noncommercial use only. No right, title or interest in such materials is transferred to you upon such copying or downloading, and such materials may not be transferred, linked, reproduced, retransmitted or otherwise distributed or displayed, in whole or in part.
Product Images
We have attempted to accurately depict the colors of the products offered on this site. However, because the color you see is dependent on your computer monitor, we cannot guarantee that the color you see will be accurate. The products also may appear larger or smaller than their actual size depending on your monitor. Some photographs have been enlarged to show detail.
Pricing
We make every attempt to avoid errors in pricing and product information, but we are human. If a mistake does occur, we reserve the right to correct it, and in our sole discretion, to refuse or cancel any order placed for that item at the incorrect price. All prices listed on this site are in U.S. dollars.
Links to Other Sites
Impressive Concepts, LLC makes no representations or warranties about any other Web site you may access through this Web site. If there is a link to another Web site, such link does not constitute an endorsement of that site or the products or services contained therein and is provided solely as a convenience to you.
Disclaimer
Unless specifically noted, this site, its content or the information available on or through it is provided on an "as is" basis without warranties of any kind, either express or implied, including warranties of title or implied warranties of merchantability or fitness for a particular purpose. You acknowledge that you use this site at your own risk, that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with your use of this site, and that Impressive Concepts, LLC. shall not be liable for any damages special, indirect or consequential of any kind related to your use of this site. Warranties and return rights concerning such products are governed by terms provided elsewhere in this site and by applicable law.
Choice of Law
If any disputes arise between us regarding your use of this Web site, such disputes shall be resolved according to the laws of the State of Arizona. User Communications Any message you send to us via email, postcard, letter, voice mail or other transmission relating to your use of this site shall be and remain Impressive Concepts, LLC's property, and Impressive Concepts, LLC shall not be limited in any way in its use; promotional, commercial or otherwise. However, we will not use your full name in any such promotional use without your permission. You agree that no such messages will violate the rights of any third party or contain any libelous or otherwise unlawful materials. We save certain messages and emails on file for promotional and marketing purposes, but we are not required to and do not retain every such message.
Site Operator
Impressive Concepts, LLC in conjunction with its third party service providers, operates this Web site.